I purchased a new camera for my car just over a week ago and followed the instructions for setting it up.
I plugged it into the car and it worked.
Then after stopping the car, the next tine I started the car, the camera went into a loop trying to start.
So I reset the camera and followed the instructions again and the same thing happened.
So I raised a support case with the company, after going through virtually the same process that I had already done from there email support instructions.
I checked the charger and it had a different connector compared to the car one, so I then tried using the USB cable in the in cars own charger and then camera worked,
So even though they wouldn’t say and their is nothing on the website, this model is obviously not compatible with every car.
Also makes me wonder how much longer this issue would have gone on for if I hadn’t tried stuff myself.
