General life story
After a few games of playing cricket, I felt when I was running, I was running in treacle.
So, after some communication, decided to go and see Andy a personal trainer and have a workout once a week to see if I can resolve this issue.
From discussion, we believe that this is down to the varicose veins and blood not flowing through my legs well.
Watch this space.
After years of Claire nagging at me, I finally gave in and went on to the Government website and requested a new driver license.
Considering we only raised this the issue in June, very impressive with how Tapi dealt with the stair issue and replacing the carpet for free.
I raised this safety query on the 9th of June after the Robbie Williams concert at the Arsenal Emirates Stadium.
I had to chase several times by phone calls, and this was the response.
“Dear Michael.
Thank you for taking the time to contact us. I am sorry for the delay in responding to you during this busy time. Additionally, we’re sorry to hear about the issues you experienced at the recent Robbie Williams concert.
As a matter of caution, we’ve shared your feedback with our Stewarding Manager for review, particularly in relation to how the queueing system was implemented and of course your comments around the interactions you had with members of our stewarding team. Our aim is always to ensure that queuing is managed as comfortably as possible for attendees, while still adhering to our security policies.
For both nights of the Robbie Williams concerts, the promoter requested that certain turnstiles be designated for early access, specifically for those with tickets to enter the golden circle, for instance. Given the unpredictable timing of when fans chose to queue, and the fact that turnstiles would remain open for an extended duration, it was determined that fencing would not be necessary in this case. Naturally, our Event Safety team is reviewing this situation in preparation for any upcoming non-football events, and we will convey your feedback and experiences.
Should you wish to enquire further with Live Nation regarding timings from the concert they can be contacted via: Live Nation UK
Thank you again for your feedback.”
Just a joke, they didn’t answer the question and mentioned something that I didn’t ask about and then passed the buck.
Arsenal you are rubbish.
Never thought I would be titling a post for Arsenal football club.
This morning, I had enough and posted a 1-star trust pilot review of Arsenal football club after their pathetic response or lack of response to my enquiry from the 9th June,
They obviously don’t care about the reviews as they don’t respond to any, good or bad reviews, and I was surprised to see many more bad reviews than good reviews.
I also sent an email to Robbie Williams to let them know about the great show, but the lack of safety outside of the stadium.
Then if they give poor service, I will mention it.
In July 2020, we had our stairs carpet lay, the carpet was meant to be hard waring because of the usage, but in the last year we noticed these threading issues on parts of the carpet, that wasn’t being trodden on.
I decided to raise a query with TAPI a few days ago; the company who we purchased the carpet from.
I must admit, I have been impressed with their response, as this morning they said they would replace the carpet and fit free of charge.
Always good to ask questions of companies as I have found out this year.
A big Euro lottery price was up for grabs, so we took a small win.
Today I picked up a 3-ball lottery win and a lucky dip win.
Entered the Euro lottery for tonight, over £200 jackpot. It couldn’t it be?
I was up early again today as I couldn’t sleep. Checking my emails on the laptop, I had one from Spy Alarm in relation to service of the equipment yesterday and asked if I would do a Trust Pilot review.
I thought it’s 3:30am in the morning, what else is there to do lol.
So, I gave it a 5 star as the engineer listened to our questions and sorted out an issue with the phones so that we could control the alarm via the phone.
I made a last comment, that we never got any information about the change in service rates in April, which is breaking the law, as you should be notified of all charges changed.
Then submitted it.
Hour later I was told it was posted, then around 9am, I had an email that said there had been a reply to my post.
I clicked on the reply button, and it took me to the post and advised me to call.
What happened next, I wasn’t expecting, I spoke to a lady called Becky from the customer service team, who was pleased with the 5 stars, but I had raised a question about I had not received any communication about the change in the service charges for 2025/26.
By law you should as if you’re not happy you can cancel or discuss about them.
Becky apologised and then took me by surprise; she was going to back date this year service charge to last year service charge and then freeze it for the next couple of years.
I was just taken aback, that one review and sentence she did that.
I did ask, 2027, I won’t see huge price rise, she went no, it will be based on the amount you’re paying now.
I have since had an email from Becky and the accounts department supporting all of this.
Amazing service.
They all count.
As the jackpot wasn’t won and it was the last roll over, all the lower prices were increased, so a lucky dip also has a £5 price money add to it as well.
So, two lucky dips and £10.
