With the help of the travel agents and airlines, have been able to rebook the holiday again.
I have to say both companies have been brilliant.
Now the race for the passport to get back to us.
With the help of the travel agents and airlines, have been able to rebook the holiday again.
I have to say both companies have been brilliant.
Now the race for the passport to get back to us.
Today was meant to be a special day, as we were going on holiday, we were picked up at 09:30am and driven to Heathrow airport in awful weather.
We were flying with Emirates airline and was quite surprised to see the queue for check-in.
After about 40 minutes, we reached the check-in desk and handed over our passports and showed our negative PCR test. Then the check-in person, said that they would need to speak to a supervisor about Claire passport photograph, after about a 5 minute wait, we were told that we could not fly with that passport.
Claire even spoke with a supervisor, but no joy.
We managed to get a cab home. Not a very enjoyable day at all!!