Category: Health

People are easy to moan and complain about something, so I decided to give this feedback regarding the care I got from the NHS staff at Princess Royal and my SVT. 

“I was at the hospital early July in the afternoon, at the urgent care after my doctor referred me. The receptionist was helpful and clear with her information on check in.  

 I was then triaged within about 5 minutes and was dealt with all OK and understood the triage doctor. 

 About an hour later I was seen by a doctor, who within seconds realised I had a serious issue with left leg. He listened to me and took an interest with the information I was telling and showing from the mychart app. 

 He wrote up my issue and sent me SDEC ward. 

 There I was sent I was welcomed very nicely at reception and was sent to waiting room. Shortly afterwards I was triaged there, and my blood were taken. Both nurses were excellent. 

 Roughly a 90-minute wait for the blood test results when I was seen by a female doctor who was lovely again listen to me and explained clearly that the blood results showed a slight infection and it did appear that I did have SVT again. Was sending an urgent email to the DVT team for a ultra scan and to see the team. 

 A nurse came and saw me shortly afterwards and showed me how to do the injections and gave me the antibiotics too. 

 The next day, I received a phone call to come in at 11am 

 I saw Terence again, who is lovely person with assistant Romairo, the scan was done which I could see and yes it showed that I had SVT virtually in the same areas as last year, but that this time I also had fluid on the leg.  

 I then went up to the DVT unit and was seen again by Jeru who is very clear with his instructions and information. I was prescribed blood thinner tablets and the next process. 

 All I can say from the moment I entered the building I was treated with respect, everyone I saw and apologise I didn’t remember all the names, but they listened and took interest with my issue. Considering all the pressure the staff are under and for the pay they get, I couldn’t fault Princess Royal at all.  NHS at its best. Thank you.” 

I’m now down to my lowest weight for 5 years, after my health check in 2020. 

17st 6lbs. All the exercising and healthier eating, but of course still eating spuds. 

My goal is to stay below 18 stone. 

Monthly survey done. Nothing to report. 

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Today my weight was the lowest it’s been in 5 years, 17st 7lbs – 111.13 kg. 

Very impressed to reach this weight.

This morning, I was awake in the early hours as my throat was burning and when I swallowed made my earache even more painful. 

I don’t usually like having to call the medical world, but this was hurting me too much, so I rang 111 and this is when it became a farce, they can only deal with one symptom, even though the pain was the same, I even went to a supervisor and I felt this was a farce, but got the same answer. 

In the end I gave in, and they put through my case. I had a doctor call me at 4am and said it sounds like I have a throat infection and that I could have a 9am appointment with my surgery this morning.  

09:30am came and still no call, so I rang the surgery, and once I got through, was told that there is no 9am call, but that I was on a list for a call from a doctor. 

After the farce with 111, I had posted a post on the Nextdoor website, most responses were saying to go to the pharmacy. 

It got to 11am and I hardly had any voice left, so call the surgery again, I couldn’t believe it when I was told the doctor doing the list had been called out on a emergency home visit. 

I then decided to go to the pharmacy and saw the pharmacist who was brilliant and within less than five minutes, she said I had a throat infection and likely chest infection, so prescribed me antibiotics. 

I wished I had gone there first thing this morning.