Earlier in the week, I tried to order some clothing from English cricket board.
As mentioned in a previous blog late last year, I had been offered a discount voucher due to the issues with delivery of the previous order.
I tried a couple of times with this order, but the discount wouldn’t apply.
As seems to be common these, I could only contact them via email.
During the communication, they asked for the email with the voucher discount, I had kept this.
I have to admit, the service provided was excellent, keeping me in formed throughout the issue, which was resolved today by them applying the discount on my order.
So never delete useful communication.
I just wished you could pick up a phone to speak to someone.
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