After I completed the safeguarding course, shortly afterwards I tried the prevent course, which I had struggled with previously.
This time, I was able to pass the course, but on completion, it implied that I had never done the course and no certificate was available.
I contacted the ECB and after some communication, today they message me to say that everything was sorted and that I could download the certificate.
Leave a Reply
You must be logged in to post a comment.