I sent this email in regarding closing of ticket offices at railway stations.
I understand the staff will be kept on, but I’m sure over time this will change.
I can understand them closing, but we need people there to help regarding tickets, not every trip is straight forward and often the straight forward one aren’t either.
“Good morning.
This is regarding all stations in the region.
The main thing we need is that there are guarantees of staff to man all these stations to help everyone regarding the tickets and access, plus any other question or issues that may occur on day to day running of the station.
Technology goes wrong as we all know, so we need staff there to help us with getting from A to B and when it’s working too for various reasons (I’m not going to list them), such as people can be coloured blind and can’t understand the ticket machine or even read it.
As we get older, we prefer to interact with people that understand the station and can provide answers.
Stations need staff to help and for safety too of the passengers.
Don’t lose the STAFF.”
Let’s see what happens.
