Week 69 – July 5th – Week 8 of lockdown easing phase 3

Today was annoying start to the day, I went to order a couple of ECB clothing items and when I got to the checkout I got an array error. I tried again and got the same error.

I then tired in a different browser and got the same issue.

I then checked in my email and saw that I had three orders, so even though I was getting the error, the orders went through, I looked on the website and couldn’t see any phone number, so sent an email. I then contacted my credit card provider and they could only mark them.

I searched again on the website and deep down in the T&C, I found another number and called this, they could see the orders and were happy to cancel two. The reason that it was hidden, they were moving offices and there was only one phone taking calls. The lady was very helpful and got it all sorted.

Crazy the orders could still go through, even though I was getting a bad error.

Comments

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Verified by MonsterInsights