Over the weekend I received my car insurance renewal and nearly had a heart attack!
They were asking £747.93, up from £389.47.
How could they justified such an increase, when I hadn’t had any claims during the last year?
I rang them, took about 20 minutes to get through and it does annoy me, when the first questions they ask, are the same as the automatic questions you have to answer to get through to speak to someone, WHY?
They could only reduce it by about £30 and that was for the mileage being reduced, there was nothing else they could do. Obviously didn’t want to keep their customers.
With a help of a friend, I had already done some research, and there were many insurances able to do it for around £400 to £450.
I finally took a new insurance for £431.
I posted on Trustpilot about their customer service and the response was along the lines of, that’s how it works.
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