Week 178 – August 9th – I was annoyed with this response

I had been having issues with a website I visited most days, called Nextdoor. After some support from a developer and using my own knowledge, it appeared that the VPN I was using wasn’t allowing me to see the login page. After advising the developer, this was the response I got from the support person.

Hi Michael,
Thanks for getting back to us with this information.

We hope you can still use Nextdoor without using the VPN.

Please don’t hesitate to contact us again for future assistance.

Best,

Emmie

Nextdoor”

I wasn’t happy with that, especially every other site I logged into had no problems with.

This was my response –

“Hello Emmie

Thank you for the email, but that wasn’t the answer I was looking for.

I have no issues with any other website when using the VPN, so I expect the Nextdoor website to work with it.

Please could this be investigated and resolved.

Regards

Michael”

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